Answers to Your Questions
What Shipping Methods Are Available?
We ship via USPS ground or priority mail.
Do You Ship Internationally?
Not at this time! Send us a note if you are interested in purchasing from outside the USA.
How Long Will It Take To Get My Package?
Expect your beautiful hand-made items in 5-7 business days.
Can I Send My Purchase as a Gift?
Yes! Let us know in notes section during the checkout process and we will send the package as a gift to the recipient.
What Payment Methods Are Accepted?
We accept payments via Paypal or any major credit card company. (Visa, MasterCard, American Express)
Is Buying On-Line Safe?
Yes. Our transactions are processed over a secure SSL server.
ORDERS AND RETURNS
How do I place an Order?
Add items to your cart as you browse online through the Shop for Freedom store. Once you have made your final decisions, proceed to “checkout” to enter your shipping and billing information!
How Can I Cancel Or Change My Order?
If you would like to cancel or change your order, let us know at firstname.lastname@example.org
Do I need an account to place an order?
Nope! Although, you can easily create an account to check on the status of your order and to save items to your cart.
How Do I Track My Order?
Create an account and log back in to check on the status of your order!
Who should I to contact if I have any queries?
Visit the “Contact Us” page for more information or send us an e-mail at email@example.com
How Can I Return a Product?
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please send us an e-mail at firstname.lastname@example.org if you have any more questions or plan on returning a product.